FIRST TIME WEBINAR PARTICIPANTS: We use Microsoft Office Live Meeting for our webinars. Follow this link (http://go.microsoft.com/fwlink/?LinkId=90703) now, before the meeting, to download and install the software. Please be sure to select the option to "Install Microsoft Office Live Meeting Client." The process should take no more than a few minutes, and you will not need to download it again once you have it installed on your computer.